How to create great online surveys in South Africa

Level 1
Level 2
Level 3

There is an art to creating great online surveys in South Africa and there are some best practices that should be followed when compiling a survey to ensure that you get the best response rate and quality of data possible.

Below are some handy tips on how to create exceptional online surveys, with guaranteed high response rates and appropriate data:

·    Keep it short and simple – The surveys that generate the best responses are those that can be completed in less than 10 minutes. Any surveys that take longer than 15 minutes to complete have a high abandonment rate. So keep it simple, short and focused and you will have a higher response rate.

·    Keep it logical – Start with the broader type questions fist and then narrow the scope of the questions. Ask for demographic data at the end of the survey.

·    Use close-ended questions – These are yes or no questions, multiple choice or rating questions. Close ended survey questions are easier for the respondent to answer and they are easier to analyse as the data generated follows a consistent pattern.

·    Keep rating scales consistent – There is nothing more confusing than answering a survey and the rating scales keep changing. This means that you have to keep reading how the scale works and some of the questions will not generate accurate data. Try to be as consistent as possible when creating online surveys.

·    Disable the back button – This prevents that recording of partial responses.

·    Save the results often – Ensure that you collect the data on a regular basis and back up the results so that if anything happens, you have the information safely stored.

Consider approaching a professional firm that specializes in the design of online surveys in South Africa. This will ensure that your survey is correctly designed for the relevant target market and that the data generated is appropriate. This will enable better decision making going forward.

Contact ConsultaPanel for online surveys in South Africa.

Level 1
Level 2
Level 3


Why traditional marketing doesn’t work
Linking open innovation and collaboration for a social business
How leading corporations and brands are adapting to the social era of business
How researchers should set up mobile survey questions
Mobile research: how cell phones are bridging the digital divide
ConsultaPanel offers a leading mobile survey platform for market research
How to use ConsultaPanel’s popular online social community
Benefits of belonging to an online community that specialises in market research
Best online communities in South Africa
International partnership puts South Africa on the map
How to create great online surveys in South Africa
Market Research Companies in Africa
Why you should invest in an employee panel
Consumer focused research
How to improve your online surveys in South Africa
Reasons to invest in an HR panel in South Africa
Why you should be investing in an internal staff
Exploring the African market with market research
Online market research Company in South Africa
Social media and customer service failures of 2012
Customer surveys in South Africa
Online experience survey your company needs it
How online surveys give you greater insight
The best online surveys in South Africa
Is your mission inspiring employees
Employee panels Connect with employees online
Online employee panel
How an employee panel keeps valuable data private
Your company’s visions and goals
FAQs about Employee Research Panels
Must have for any forward thinking company
ConsultaPanel: Where online communities and market
What are online communities
view all items{itemCount}
An Error has occurred, please try again later