Some may say that South Africans are quick to complain
, in a digital world it is easy for writers to post their thoughts,experiences, and opinions about industries or specific brands, but who is listening? We give praise and complain to our friends and family, which sure, creates awareness, but who will hold the brand accountable?The South African Customer Satisfaction Index
(SAcsi) is an independent nationalbenchmark of customer satisfaction of the quality of products and services available to household consumers in South Africa.
Founded by marketing research doyen and customer satisfaction expert, Prof. Adré Schreuder, and supported by both academia andindustry, the SAcsi is the first independent comprehensive national customer satisfaction index with international comparability in South Africa.What to expect?
Over the next couple of months, you will be given the opportunity to have your say and rate the 15 industries measured by the SAcsi.
Rate each industry to earn your ConsultaPanel Coin
, collect all the coins to stand a chance to be named the 2015 ConsultaPanel Coin Champion and walk away with a Samsung GALAXY Tab
. Your first coin challenge.
This challenge is for a blue coin and the very first coin of 2015!Step 1:
Login to your dash
To retrieve your password assigned to you, by us, click on the "forgot password" link on your dash.Step 2:
Update or add a profile picture of yourself to your account.Step 3:
Pat yourself on the back, because you've just earned your first coin!
If you are proud to be a citizen, proud to call this place home, acknowledge there are improvements that can be made and as well as brands that deserve recognition for getting it right - have your say and support the SAcsi.
Ciao for now
The ConsultaPanel Team