People from across the country gave their opinions about Gautrain and you
told us that in general, it was a good idea. Around 80% of people said that they
would use the Gautrain to go to work instead of other means of transportation if
they could. You would also use it to travel to the airport for example.
Three quarters of respondents believe that Gauteng has benefited from
Gautrain, but only a third of the public feel that it offers enough routes at
The public would like to receive more communication on Gautrain's progress
and expressed concern about integration with support transport services such as
buses and taxi's.
These results are based on a research study that took place during February
where 801 interviews were completed amongst stakeholders and members of the
general public (ConsultaPanel members) on the Gautrain brand. Nearly a third of
the general public (which includes more than 20% of people living outside of
Gauteng) have made use of Gautrain and the rest certainly know about it.
The top things that truly delight users of the Gautrain are convenience,
speed, efficiency, reliability, safety and cleanliness.